FAQ – Häufig gestellte Fragen
1With which air cushion machine can I create air cushion mats?
The BP2000 and BP4000 machines have been designed to produce both air cushion bags and air cushion mats. So you stay flexible and can produce what you need right now. Only the BP5000 can not handle air cushion mats.
2Welche Maschine passt zu unserem Unternehmen?
Die Auswahl der richtigen Luftpolstermaschine hängt von mehreren Faktoren ab, wie die Größe der Kartonagen und die Anzahl der zu versendeten Pakete. Die BP2000 ist für kleinere bis mittelständische Unternehmen geeignet und verarbeitet bis zu 5 Meter Luftpolsterkissen und -matten pro Minute. Die BP4000 ist für größere Unternehmen mit hohem Versandaufkommen und für Versandzentren mit vielen Packtischen geeignet.
3Which films can I process on the machine?
Each manufacturer develops its own films, which should be processed on the respective air cushioning machine. We guarantee a perfect production result when our activaAir foils are processed with the activaAir air cushioning machine.
4 How many meters are on a roll?
The Air cushion fim with Bags are available in lengths of 700 meters and 1500 meters. The air cushion mats are available in length 450 meters.
5 The films lose their air. Why can this be?
At first, please check the settings of the machine. The following settings should be noted: BP2000: Air cushion cushion: Air: 40% Temp. Level 9 Air cushion mats: Air: 90% Temp: Level 10 BP4000: Air cushion cushion: Air: 45% Temp: 210 ° C Air cushion mats: Air: 100% Temp: 210 ° C Please try again after that.
6 Which films are processed on the BP2000?
On the BP2000 you can process the following films: BP2104: Air cushion bags(100mm x 200mm x700m) BP2154: Air cushion bags (150mm x 200mm x700m) BP2204: Air cushion bags(200mm x 200mm x700m) BP8404: Air cushion mats 2 tubes BP8406: Air cushion mats 4 tube BP8402: Air cushion mats 7 Tube
7 Which films are processed on the BP2000?
On the BP4000 you can process the following films: BP2104: Air cushion bags (100mm x 200mm x700m) BP2154: Air cushion bags (150mm x 200mm x700m) BP2204: Air cushion bags (200mm x 200mm x700m) BP2107: Air cushion bags (100mm x 200mm x1500m) BP2157: Air cushion bags (150mm x 200mm x1500m) BP2207: Air cushion bags (200mm x 200mm x1500m) BP8404: Air cushion mats 2 tubes BP8406: Air cushion mats 4 tube BP8402: Air cushion mats 7 Tube
8Which films are processed on the BP5000?
On the BP5000 you can process the following films: BP2104: Air cushion bags(100mm x 200mm x700m) BP2154: Air cushion bags (150mm x 200mm x700m) BP2204: Air cushion bags (200mm x 200mm x700m) BP2107: Air cushion bags (100mm x 200mm x1500m) BP2157: Air cushion bags (150mm x 200mm x1500m) BP2207: Air cushion bags (200mm x 200mm x1500m)
9 What does the error P1 mean?
P1 TEMPERATURE VIEW FAIL Solution 1: Press "STOP" back to the main screen, restart the machine, when the unit is working again, it means that the machine is working error-free. Solution 2: Open the back cover, switch the cable marked "7" off and on again. Restart the machine. When the machine is working again, this means that the machine is working error-free. Solution 3: If above two solutions do not work, replace cable # 7. Solution 4: If the solutions above do not work, contact us.
10 What does the error P2 mean?
P2 FAN FAIL Solution 1: Press "STOP" at the back to the main screen. Restart the machine, when the machine is working again, it means that the machine is without any mistakes. Solution 2: Open the back cover, find the cables labeled "4" and "0" and then reinsert them. Restart the machine. When the machine is working again, it means that the machine is without any mistakes. Solution 3: If above two solutions do not work, replace the cables Nos. "4" and "0". Solution 4: If solutions do not work up, contact us.
11 What does the error P3 mean?
P3 OVERHEATED - PLEASE WAIT This means that the machine temperature is higher than the working temperature Please wait until the temperature drops to the working temperature.
12 What does the error P4 mean?
P4 HEATING - PLEASE WAIT This means that the machine temperature is lower than the working temperature, please wait.
13 What does it mean if the message "In Service" appears on the display?
The machine is in operation! There is no service required
14Would it be possible to somehow test the machine before?
We offer, after purchasing the machine, a right toreturn of 7 days after delivery. If you find out during this time that the machine is not suitable for your purposes, you can send it back to us. You will only be charged for the cost of the rolls.
15Was machen wen die Folie nicht eingezogen wird?
Remove the black trim from the air tube. Check if the red lever is folded. The film can only be pulled through when the lever is pressed all the way down. Make sure enough film is pushed over the air duct as the drive wheel is in the front area.
16 What do you do when the foil is welded through?
Check the temperature and adjust it slightly on the display of the machine with the push buttons.
